Company Overview: Model ML is the AI workflow builder transforming how major financial institutions produce and validate client-ready work.
Model ML converts complex, manual processes into fully automated AI systems that scale across general teams.
In under a year, Model ML has become one of the fastest growing enterprise AI platforms worldwide and recently closed a $75 million Series A, one of the largest fintech Series A rounds ever.
The round was backed by FT Partners, Y Combinator, LocalGlobe, QED, 13books, and other top global investors.
Job Description: The Engagement Manager (EM) owns the end-to-end customer outcome: translating client problems into scalable Model ML workflows, running clean operating cadence, and driving adoption through clear governance and communication.
Responsibilities (aligned to EM Framework): Product Quality (workflows + platform judgment): Turn client problems into scalable, measurable workflows.
Balance client needs with platform constraints.
Build reusable playbooks, templates, and demo assets.




Stay current on product direction and translate updates into field-ready examples.
Organisation (systems + transparency): Maintain clean tracking across dashboards, hubs, and Notion pages.
Keep usage, adoption, and health metrics accurate and up to date.
Run a clear delivery plan (owners, dates, dependencies) and surface risks early.
Communication (high-signal alignment): Prevent surprises.
Send agendas before meetings, capture decisions, and publish action logs with owners and due dates.
Communicate trade-offs and blockers early to both client and internal teams.
Client Relationships (governance + ROI): Build trusted, data-driven relationships.
Own trial -> conversion -> renewal motion in partnership with Growth.
Drive adoption through builders, measure ROI, and turn feedback into a concrete plan with Engineering and Product.
What you can expect: It won't be easy; in fact, it will be very hard BUT, it will be a lot of fun You need to be comf

📌 Engagement Manager (España)
🏢 Model ML
📍 España