Why this vacancy is available
We are looking for a qualified receptionist to work at the Hotel Sir Victor in Barcelona to welcome as the 'face' of our company and ensure visitors receive a heartwarming greeting; a person who has the patience, personality and perseverance necessary to progress in this position and can improve experience of hotel guests.
Job Description
We are looking for a qualified receptionist to work at the Hotel Sir Victor in Barcelona to welcome as the 'face' of our company and ensure visitors receive a heartwarming greeting; a person who has the patience, personality and perseverance necessary to progress in this position and can improve experience of hotel guests.
This Is What You're Going To Do
Make the check-in and check-out for our guests.
Ensure timely and accurate customer service.
Handle complaints and specific customers' requests.
Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns.
Inform clients of our hotel services, including breakfast and dining options.
Promote all hotel amenities,
conveniences and programs offered.
Communicate with Housekeepers, Maintenance and Restaurants Departments to provide an overall comfortable guest experience.
Job Requirements
+2 years experience in a similar role in the hospitality industry.
Ability to communicate in English.
Be proactive, dynamic, and have a positive attitude.
Attentiveness and patience for customers.
Organizational and multitasking skills, with the ability to perform well in a fast-paced environment.
Team spirit
Benefits & Fun
Immediate start
Substitution contract
Be part of a fast-growing, international, and innovative group.
Enjoy amazing discounts at our hotels and restaurants in Europe.
A day off to celebrate your birthday
A great team & leading hotel company.
What We Do And Are Proud Of
With our shared passion for hospitality, our team creates one-of-a-kind hotels, restaurants, stores and spas in Europe's most inspirin
📌 Front Office (España)
🏢 Sircle Collection
📍 España
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