As Virtuagym keeps on growing, we are now looking for a new face to complement our Customer Success team in EMEA based in Spain.
As a Customer Service Consultant for the DACH and international markets, you will be responsible for creating excellent customer experiences and elevating our client success endeavours to new heights As a Customer Service Consultant for the Dach & International markets, you will mainly focus on supporting German, and English-speaking European customers.
You will be at the forefront of ensuring our client's long-term satisfaction and success Your primary responsibility involves providing exceptional support, cultivating relationships, and driving growth within our diverse client base.
Join us in our mission to create a healthier and happier world Investigate and resolve system issues collaboratively with the product department Deliver efficient and effective customer support via email and phone channels Build and nurture customer relationships to enhance retention and loyalty Offer creative solutions, handle objections, and de-escalate challenging client situations Address churn risks, cancellations, and

📌 Junior Customer Service Consultant (España)
🏢 Virtuagym
📍 España