Barceló Group is a family-owned company founded in by Simón Barceló in Mallorca (Spain).
These hotels are marketed under four brands that allow us to provide our guests with a clear differentiating value in terms of both quality and service: Organizar todas las tareas propias del departamento de Recepción con los clientes hospedados en el Hotel, desde antes de su llegada, durante su estancia y hasta la salida, y en concreto : Formalizar las llegadas check in y bienvenida de clientes Formalizar las salidas (check out ) y despedida de cliente Atención al cliente tanto personal como telefónica, durante toda la estancia Funciones de conserjería y consigna Revisión de reservas Auditoría nocturna En general otras tareas encomendadas por el jefe de recepciónWhat are we looking for?
Formación: Grado en Turismo, Máster en Marketing o similar.
Imprescindible formación específica en calidad turística.
Experiencia: mínimo 2 años en atención al cliente y calidad en sector Hotelero.
Idiomas: inglés alto, valorable otros idiomas.
Se valorarán conocimientos en: ofimática, hostelería, CRM,



normativa ISO.You will have the opportunity to work in a adaptable, collaborative, and responsible work environment, surrounded by the best colleagues.
- You will have access to the best training programs in the market, tailored to your position within the company.
Additionally, because we strongly believe in personal development, we provide a wide range of open training activities through our Barceló Campus e-learning platform.
- We invite you to explore Barceló Responsible, our Corporate Responsibility brand.
This initiative encompasses numerous actions related to social, economic, and environmental development in all the locations where our company operates.
Access to a health insurance policy with numerous advantages and special conditions for the Barceló group.
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Exclusive agreements with different training and business schoolsContract type: Fijo Discontinuo (duración determinada)Únete a una c

📌 Receptionist needed (España)
🏢 Hoteles Camino Real
📍 España