AtNextlane, we don't just develop software solutions – wecreate the futureof the automotive industry.We are a company that combinesadvanced technologywith a clear vision:simplifying and digitizingevery step of the automotive customer journey, empowering manufacturers and dealerships to thrive in a constantly evolving market.We believe in the value of every team member, offering opportunities for you todevelopand contribute to meaningful solutions.So...
What does it mean to be a #Nextlaner?
Be part of agrowth-oriented culture .
Collaborate withcolleagues from all over the world.Believe inthe Power of ideasand thediversity of thought .
Be committed to provide an environment where you canlearn, grow, and collaborateon projects that make a integral impact.Our success is measured not just by results, but also by the growth and satisfaction of those who are part of our company.At Nextlane, you'll have the opportunity toinnovate ,push boundaries,



andwork on solutions that are transformingthe automotive world.Context of the position:TheSL2 technical agentperforms in?depth analysis of incidents reported by users of our product, evaluates the impact level and priority according to established protocols, and provides answers to complex questions that require review of functional specifications or application code.They analyze incidents in databases and systems, escalating to third level support when necessary or performing the required actions to resolve them whenever possible.They inform customers of incident resolution and, when needed, organize calls to explain the solution.They involve relevant departments when the situation requires it, preparing a briefing of the analysis and proposing possible solutions whenever feasible.Your Responsibilities:As a key member of the team, you will be responsible for:Manage tickets for the assigned Nextlane products, following the applicable protocols for each product.Analyze complex inquiries and provide answers based on functional specifi

📌 Application Support Consultant (España)
🏢 Nextlane
📍 España