Duties and ResponsibilitiesAs Experience Supervisor, I willassume full responsibility for theefficientoperation in the following:Lea el resumen de esta posibilidad para comprender qué habilidades, incluidas las habilidades interpersonales relevantes y el dominio de paquetes de software, se requieren.Acts as a mentor for rest of Experiences hosts and manages by supervising, guiding and motivating them.Assists in planning and managing with the Director of Sustainability, the successful implementation of departmental and resort training plan.Monitors and conducts excursions and activities inside and outside of the resort in a safe and efficient manner that provides a high standard of service to the guest.Provides accurate information about available activities at the resort, gym usage,



equipment usage rules and regulations.Ensures Experiences hosts gives exceptional service to go beyond the expectations of all guests.Reports any damage or excessive wear for proper replacement of recreation equipment to Director of Sustainability.Maintains knowledge of all emergency evacuation drills according to resort policies.Reports any health or safety hazards to the Director of Sustainability.Upkeep Six Senses guidelines and standards of service and operation.
My performance benchmarks are maintained and exceeded.Strictly adhere to LQA standards and guest comments.QualificationsTo execute the position of Experience Supervisor, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:High school diploma or equivalent and at least 2 years' experience in a similar hotel operational role.
Hospitality diploma/degreefrom a recognized hospitality school is preferred.Technical skills include MS Office – Word, Excel, PowerPoint and Outlook.Familiar with various hotel systems including POS, PMS and CRM platforms.
I have knowledge of hotel/resort and policies regarding guest activities and excur

📌 Experience Supervisor (España)
🏢 Intercontinental Hotels Group
📍 España