14 oct
|
Lexroom
|
España
About The JobAt Lexroom, we set the bar for legal AI—clear, fast, and built for trust.
In just a few years, what began as an idea has become a reliable platform adopted by thousands of legal professionals across Europe.
Our mission is clear: make the law faster, clearer, and more reliable, giving lawyers, law firms, and companies the time and confidence to focus on what truly matters.
Today, Lexroom is a trusted partner, shaping the future of legal AI with discipline and purpose.Shape the Standard: Be part of the team setting the benchmark for legal AI in Europe.Your work will directly influence how legal professionals operate—faster, clearer, and more efficiently.Your Key ResponsibilitiesOwn the full Spanish customer portfolio from handover to renewal, with a clear goal: keep every customer (retention first) and grow each account through proactive upsell and uplift.Run a proactive, commercial CS motion.
Be the single point of contact for Spanish customers, from onboarding and product expertise to support requests,
gathering feedback and feeding it back to Product and Marketing.Adapt the Italian playbook to Spain, importing what works and localizing it for the Spanish market.Own your numbers: build dashboards, monitor KPIs, and report on the health and growth of your portfolio.What You'll Bring1 to 3 years in Customer Success or account management, ideally at a SaaS, tech, or software company.
Exposure to legal or professional-services customers is a plus.A commercial mindset.
Direct sales experience is a plus, not a requirement.CRM fluency.
Experience working a portfolio in a CRM; HubSpot is a plus.Comfort building in a fast-moving market and staying hands-on, including operational support, while the market scales.Languages: native-level Spanish and fluent English are required.
Italian is a plus.Your work will shape the future of legal technology and set new standards for the field.stakes projects.Benefits That MatterHybrid Work: Flexibility to balance remote work
📌 Account Manager | Smb | Spanish Market (España)
🏢 Lexroom
📍 España