Join Our Customer Support Team in the Heart of Barcelona
We're a tech-forward, people-first company redefining how individuals access and navigate the financial markets.
From our office in Barcelona, our global team delivers outstanding support, empowering traders at every stage.
hospitality, retail, or customer service
Customer Support Representative supporting our Japanese speaking clients
, You'll support them through live chat, email, and phone, solving problems, answering questions, and making sure they feel confident every step of the way.
What matters most is that you're empathetic, detail-oriented, and ready to thrive in a fast-paced, global environment.
Communicating with clients via phone, live chat, and email
including translations, market-specific content, and other back-office tasks
Staying informed about our products, services, and market-specific requirements




Language Guru: Fluent Japanese is a must, as well as English.
Comfortable working adaptable shifts, including nights and weekends
Have experience in hospitality, retail, call centers, or customer support
Have experience supporting international or Japanese-speaking clients
Have experience with CRM or ticketing tools
Night shift bonus
— extra pay for hours worked during night shifts
Performance bonus
— earn more when you go the extra mile
Taxi coverage
— for shifts starting or ending between 10 PM and 6 AM
Fresh fruit, snacks, and a top-notch coffee and tea station
full training
— help each other out, and always make time for a good coffee

📌 Nederlands sprekende (España)
🏢 OQtima
📍 España