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System engineering is an interdisciplinary field of system and platform engineering, complemented with business management and operational responsibility, that centres around on how to design and manage complex systems and technology platforms over their life cycles.
The system engineer can assume a pure holistic role or can be a database, system/server, virtualization or a network specialist.
YOUR CHALLENGE
Ensure the smooth operation of core banking applications, focusing on application management (2nd-level support)
Process incident tickets generated by monitoring systems and the local service desk within agreed SLAs
Coordinate and communicate effectively between incident managers, application service owners, 3rd-level support, other IT/Agile teams, and business stakeholders
Act as the local administrative Manager




Take over periodical on-call duty (weekly 24/7 rotation)
Administer change requests and ensure proper execution of application-related processes
Participate in periodic release activities, including weekend deployments
Contribute to projects related to operational aspects of existing or newly integrated applications
Perform routine data cleansing and maintenance of systems
Drive process optimization and automation of repetitive tasks, including handover to L1 (Control Center)
Maintain and update application operation documentation and knowledge base
Provide support for batch job scheduling and monitoring (e.g., Automic AWA, Control-M, or similar tools)
YOUR PROFILE
Education and Required Skills:
Completed IT training (Degree in Computer Science or equivalent IT-related certification)
Minimum of 2 years of professional experience in application support
Strong Linux knowledge (shell scripting is an advantage)
Solid understand

📌 Application Support Specialist (España)
🏢 Julius Baer
📍 España