Brand Experience:- Master the Client Journey to create strong long term client relationships.
- Clientele and proactive engagement with existing and potential- Deliver the Valentino Couture Service in an impeccable way in every phase (preparation for sale, welcome, exploring the client, presentation of the product, closing and farewell).
- Aware of CRM targets and actively engages in all actions to reach them- Implements personalized reach-out campaigns and utilizes all clienteling tools available to complete CRM tasks within given timeframe- Consistently captures client data and takes notes of all qualitative information- Knows their portfolio of customers, and the VVICs and VICs they handle- Consistently works to achieve given sales,



KPIs and CRM targetsStyling:- Strive to discover your clients and their every need, and to guide them across all categories of the brand.
- Familiar with current fashion and in season trends to curate looks- Develop strong product and fit knowledge via company trainings, tools and in store employee fit sessions.
- Requirements:- Exceptional clientele, customer relationship building skills- Ability to work a adaptable schedule based on business needs which includes, evenings, weekends and holidays.
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📌 English Speaking Customer Representative (España)
🏢 Sabceducation
📍 España