We need a Customer Service Technician in Majadahonda (Madrid).
Immediate start.
Functions:
Telephone/on-site support for customers regarding Avalon applications; Troubleshooting; Handling service requests; Incident tracking and status; Knowledge of accounts under your responsibility/customer contacts; Customer training; On-site/office implementation and training of systems for assigned accounts; coordination of training under your responsibility; Documentation of user manuals; Configuration and platforming of equipment, depending on the accounts assigned to you; Documentation of procedures.
Requirements:
Education: Vocational training in computer systems/management (intermediate level) or similar.
Knowledge/Experience: IT, operating systems, installation of Windows and Linux systems.
Installation and configuration of networks; installation and configuration of switches, routers, and WiFi networks.
Basic office automation user of Microsoft Office: Word, Excel, PowerPoint, Outlook.
Knowledge of English: B Upper intermediate (desirable).
French: B2 (desirable).
Others:
Willingness to travel, driver's license, aptitude and predisposition for teamwork.
J-*-Ljbffr

📌 Asset Servicing Client Services (España)
🏢 avalonsoftware
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