Key ResponsibilitiesDrive operational excellence and ensure high-quality event deliveryManage P&L; and optimize processesCoach and develop Team Leaders; foster high-performancecultureLead transformation initiatives and drive organizational changeServe as senior escalation point for major clientsAct as agency ambassador in Spanish & Italian marketsBuild relationships with media, industry associations, influencers, and thought leadersRequirements10+ years in event agency operations/productionFluent in Spanish, English, and Italian is a plusProven experience managing large multi-layered teams across multiple countriesStrong stakeholder management and external communication skillsStrong leader on event/communication industryCore CompetenciesDemonstrates extensive experience in event agency operations and production, with a strong focus on managing P&L;, optimizing processes, and leading large multi-layered teams across multiple countries.
Proficient in stakeholder management and external communication, with fluency in Spanish, English, and Italian enhancing client relations.
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📌 Senior Operation Manager (España)
🏢 American Express Global Business Travel
📍 España