French-Speaking Customer Success Manager | London or Madrid | Hybrid We're partnering with a fast-growing SaaS business to hire a French-speaking Customer Success Manager to manage a portfolio of strategic enterprise customers across the French-speaking market.
This is a commercially focused Customer Success role, adecuado for someone who enjoys building senior stakeholder relationships, driving renewals, identifying expansion opportunities and delivering measurable customer value.
What you'll be doing:



Managing a portfolio of high-value enterprise accounts Owning customer renewals and revenue retention Driving upsell and expansion opportunities Building relationships with senior decision-makers and executive stakeholders Leading strategic customer conversations focused on value and outcomes Collaborating with technical teams to support customer adoption and success What we're looking for: Business fluent French and English 3+ years' Customer Success experience within a SaaS environment Experience managing enterprise or strategic accounts Strong commercial acumen with a track record of renewals and growth Confident engaging with senior stakeholders and decision-makers Experience with value-based customer success methodologies is highly desirable #J-*-Ljbffr

📌 Customer Success Manager (España)
🏢 Trust In SODA
📍 España