Overview:Who Are Weaparto is a UK-based student accommodation and experience provider, delivering incredible experiences across all its communities by investing in its people, facilities, and brand.
aparto has two residences in Spain: aparto Barcelona Pallars and aparto Barcelona Cristobal de Moura, and one Flexliving in a hotel building, Aparto Diagonal Suites, which combines flex living and hotel services and will open its doors on January , in Esplugues de Llobregat.
aparto focuses on offering the best possible experience by providing safe and fun places to live and work.Responsibilities:Role ProfileTogether with the General Manager, the Receptionist will be responsible for carrying out all daily front desk operations to ensure a safe, welcoming, and efficient environment for our guests.
This role requires coordination, administrative skills, and a customer-oriented approach.
The Receptionist executes the implemented processes so that all guests receive the best possible service.
They operate from the reception area,



remaining available and with a friendly smile to meet the needs of guests.Aparto offers a warm, welcoming, and exciting place to live.
The Receptionist should enjoy hosting and delivering a great guest experience.
- Carry out daily operations: check-in, check-out, phone assistance, email and WhatsApp management, Mews, LiveChat, among others.
- Provide customer service and resolve any conflicts that may arise, ensuring the best possible experience in coordination with the cleaning and maintenance departments.
- Answer incoming calls and follow up on potential B2C sales.
- Manage parcel deliveries.
- Handle general communications via Mews.
- Support marketing follow-up through booking platforms and aparto's website together with the General Manager.
- Provide prospective guest with useful information about the local area.
- Ensure a warm and welcoming environment for guest- Respond to residents' questions and maintenance issues throughout the stay.
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📌 Receptionist (España)
🏢 Jobtome
📍 España