Spain / Madrid / Hybrid / RemoteLanguage:Spanish MandatoryTeam:Our agentic process automation platform helps enterprises automate complex, decision-heavy processes that traditional automation can't handle and GenAI can't be trusted with.
We enable organizations to scale operations, resist hallucinations, and bring end-to-end visibility and control to your most complex processes.About The RoleOur Technical Account Managers play a crucial client-facing role to drive adoption, expansion, and value realization for enterprise customers implementing our agentic AI platform, contributing significantly to ensuring the success of key enterprise customers.
You'll manage the full lifecycle of customer deployments, from leading discovery processes, through initial technical implementation and on to broad organizational adoption.
TAMs provide program/project management for enterprise-wide rollouts, coordinating implementation across multiple departments and stakeholders while ensuring consistent value delivery and transformative results for clients.
Whilst this role can be remote,



based anywhere in Spain, you can expect 25% travel time on-site with customers and Maisa offices.What You'll DoImplementation & DeliveryLead enterprise-wide platform rollouts across multiple customer departments, managing parallel implementation streams, comprehensive project plans, milestones, and resource requirementsCoordinate customer onboarding activities including technical setup, process discovery and mapping, user training, and knowledge transferProgram Management & GovernanceEstablish and track KPIs and success metrics for each deployment phase, providing regular status updates to internal and customer executive stakeholdersIdentify and mitigate implementation risks through proactive program managementEnablement & AdoptionDevelop scalable training programs and materials to drive customer self-sufficiency and adoption through change management best practicesBuild and maintain a use case reposit

📌 Remote Technical Account Manager (España)
🏢 Maisa
📍 España