Norwegian Speaking Customer Support for Social Media (España)

Norwegian Speaking Customer Support for Social Media (España)

14 oct
|
Patrique Mercier Recruitment By Nellie
|
España

14 oct

Patrique Mercier Recruitment By Nellie

España

Patrique Mercier Recruitment FR is committed to connecting talented individuals with exciting career opportunities. We are currently looking for a Norwegian Speaking Customer Support Representative for Social Media. This position is idóneo for those who are passionate about social media and enjoy helping customers navigate their online experiences.

Responsibilities
- Provide top-notch customer support to Norwegian-speaking clients via social media platforms.
- Respond to inquiries, comments, and concerns in a timely and professional manner.
- Assist customers with understanding products, services, and promotions offered through social media channels.
- Effectively manage customer complaints and engage in proactive problem-solving to enhance user experience.
- Document customer interactions accurately and track feedback for service improvement.
- Collaborate with the marketing and communications team to relay customer insights and support campaigns.




- Stay updated on social media trends and best practices to provide relevant support and recommendations.

Requirements
- Fluency in Norwegian and English, both written and spoken.
- Experience in customer service, particularly in social media or digital communications.
- Strong communication skills with an emphasis on a friendly and approachable demeanor.
- Familiarity with social media platforms and trends, including best practices for customer engagement.
- Detail-oriented with the ability to manage multiple inquiries efficiently.
- Strong problem-solving skills and a proactive attitude towards customer service.
- Willingness to work flexible hours, including evenings and weekends as necessary.

Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight,

📌 Norwegian Speaking Customer Support for Social Media (España)
🏢 Patrique Mercier Recruitment By Nellie
📍 España

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