13 oct
|
Michael Page International
|
Cataluña
13 oct
Michael Page International
Cataluña
Barcelona Ciudad, España, ESTipo de contrato: TecnologíaSub Sector: Service DeliveryIndustria: Technology & TelecomsLocalización: David Garcia MuñozInternational end client companyProfessional development Dónde vas a trabajar? With a significant global footprint and a complex technology landscape, the company is investing in the modernization and governance of its IT Operations function to support continued growth, operational excellence, and business resilience.
DescripciónDefine and evolve the integral Vendor Management Office (VMO) framework, governance model, and operating standards across IT Operations. Establish a scalable approach to vendor governance covering supplier performance, contract oversight, risk management, compliance, reporting, and service integration.
Lead governance activities for strategic technology providers, including performance reviews, escalation management, executive reporting, and continuous improvement initiatives.
Ensure contractual commitments, service levels, and operational performance are aligned to business objectives.
Drive governance forums and stakeholder engagement at operational, tactical, and executive levels.
Promote continuous improvement and represent vendor governance within broader IT Operations and transformation initiatives. Bachelor's degree or equivalent professional experience in IT, Business, Finance, or a related discipline.7+ years of experience in IT Vendor Management, Supplier Governance, IT Service Management, Service Delivery, Contract Management, or outsourced IT environments.
Proven experience leading or developing a Vendor Management Office (VMO), SIAM capability, multi-vendor governance model, or similar function.
Strong knowledge of vendor performance management, SLA/KPI governance, risk management, and contractual oversight.
Strong stakeholder management skills, with the ability to influence senior leaders and manage executive-level escalations.
Solid understanding of ITSM practices, service integratio
📌 Head Of It Vendor Management (Cataluña)
🏢 Michael Page International
📍 Cataluña