By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities. ¿Cornellà de Llobregat (Barcelona), Spain Contract: Permanent Employment Contract Work Model: Hybrid (2 office days / 3 remote days after onboarding) Travel: No regular travel requiredAt Air Products, our European Shared Services Centre in Barcelona supports customers and operations across Europe in a truly international environment. We are looking for a Customer Payment Resolution Specialist to join our Credit & Collections team and help ensure timely customer payments while delivering an excellent customer experience. You will work closely with customers, sales teams, customer service and finance colleagues to resolve payment issues.
Following a structured onboarding period,



you'll enjoy a hybrid working model with 3 days working from home and 2 days in the office, adaptable working hours with standard working hours starting at 08:00, annual bonus opportunities and the chance to work in a multicultural environment with colleagues from across Europe. As our Customer Payment Resolution Specialist, you will... Identify any customer complaints and escalate as appropriate Anticipate and communicate with customer services, sales representative, customer about disputed items, present and potential payment issues, credit hold situation Support and be backup for other collector's associates Liaise with the credit & collections team lead about all credit issues Keep accurate and up to date logs of individual customer information RequiredFluency in Polish (C2/native level) and a communicative level of EnglishCompleted studies (degree not required in Business Administration or Econom

📌 Customer Support Specialist, Polish-Speaking (Cataluña)
🏢 Air Products And Chemicals
📍 Cataluña