Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Portuguese Speaking Customer Service Representative within the Food & Beverage industry. This role is idóneo for individuals who are passionate about food culture and enjoy assisting customers in a vibrant and dynamic environment.

Responsibilities
- Provide outstanding customer service to Portuguese-speaking clients through various communication channels, including phone, email, and chat.
- Assist customers with inquiries regarding food and beverage products, orders, and services.
- Handle customer complaints and feedback professionally, ensuring a timely and satisfactory resolution.
- Collaborate with internal teams to address complex customer issues and enhance the overall customer experience.
- Maintain up-to-date knowledge of product offerings, promotions, and company policies to assist customers accurately.
- Document all interactions with customers to provide insights for service improvement.




- Promote the company’s values and create positive and lasting customer relationships.

Requirements
- Fluency in Portuguese and English (additional languages are a plus).
- Previous experience in customer service, ideally in the Food & Beverage sector.
- Strong communication and interpersonal skills, with a customer-oriented approach.
- Ability to manage complaints and provide effective solutions.
- Proficiency in customer service software and Microsoft Office applications.
- Detail-oriented with excellent organizational skills.
- Passion for the food and beverage industry and a desire to help customers find the best products for their needs.

Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight,

📌 Portuguese Speaking Customer Service for Food (España)
🏢 Patrique Mercier Recruitment By Nellie
📍 España