13 oct
|
Factorial
|
Barcelona
13 oct
Factorial
Barcelona
Hello
At Factorial we're looking for a new Quality Assurance Manager to lead our CX Quality team. We believe that consistent, high-quality customer interactions are a business lever, not a cost centre — and this role owns how we measure, improve, and scale quality across the entire Customer Experience organization.
About the Role
As CX Quality Assurance Manager, you will lead a team of Quality Analysts covering
📌 CX Quality Assurance Manager (Barcelona)
🏢 Factorial
📍 Barcelona