Patrique Mercier Recruitment FR is thrilled to offer a remote position for a Danish Speaking Customer Service Representative for a leading Online Marketplace. This role is idóneo for individuals based in Greece who are passionate about e-commerce and committed to providing exceptional service to Danish-speaking customers from the comfort of their home.

Responsibilities
- Deliver outstanding customer service to Danish-speaking clients via phone, email, and chat on various inquiries regarding products and orders.
- Assist customers with navigating the online marketplace, ensuring a seamless shopping experience.
- Handle product inquiries, order modifications, and returns while ensuring customer satisfaction.
- Address customer complaints and provide effective solutions in a timely manner.
- Collaborate with different departments to resolve issues and enhance service delivery.
- Stay informed about ongoing promotions, product offerings,



and platform features to assist customers accurately.
- Document all customer interactions and feedback for continuous improvement purposes.

Requirements
- Fluency in Danish and English, both written and spoken.
- Experience in customer service, especially in the e-commerce or online retail sector, is preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving skills and ability to thrive in a fast-paced environment.
- Proficiency in customer service software and Microsoft Office applications.
- Detail-oriented with exceptional organizational skills.
- Willingness to work flexible hours as needed.

Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight,

📌 Danish Speaking Customer Service for Online Marketplace (España)
🏢 Patrique Mercier Recruitment By Nellie
📍 España