Job Category Customer Success
Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
What You'll Actually Be Doing: Architect & Lead Own solution architecture for a project or workstream, typically single-cloud or dual-cloud (e.G. Sales Cloud, Service Cloud, Agentforce), escalating multi-cloud or enterprise-wide decisions to a Senior Technical Architect
Contribute to technical strategy and design standards, following architecture governance set by senior architects
Participate in architecture review boards, presenting and defending design options
Be the first line of resolution for technical problems on an engagement, escalating the toughest ones
Integrate & Engineer Design integration patterns using REST/SOAP APIs and, with guidance, event-driven approaches (Platform Events) and middleware (MuleSoft, Dell Boomi)
Write and review code in Apex and LWC, with working familiarity in at least one general-purpose language ( Python or JavaScript/Node.Js ) for scripting or lightweight tooling
Design data models and transformations: SQL/SOQL, JSON/XML
Contribute to conversations about the broader technology stack (ERP, CRM, cloud platforms) when Salesforce needs to integrate with it, partnering with senior architects on the harder calls
Advise & Influence Be a reliable technical point of contact for customer IT teams and project stakeholders, translating requirements into solution design
Support and co-lead technical discovery workshops
Produce core architecture artefacts: solution design documents, data models, integration diagrams
Support Sales and pre-sales with technical input on new opportunities when needed
Enable & Grow Follow and reinforce technical best practices across the Iberia practice
Mentor Technical Consultants, helping them grow their design skills




Pursue certifications and continuous learning aligned with the team’s practice areas (Agentforce, Data Cloud, AI)
Participate in tech club sessions and internal demos
You're Our Person If... 5+ years of hands-on Salesforce implementation experience, including some time contributing to architecture or technical design, in a consulting or professional services environment
Solid coding background: Apex, LWC, REST/SOAP integrations - not just declarative configuration
Working familiarity with at least one general-purpose programming language ( Python, JavaScript/TypeScript, or equivalent)
Experience delivering Salesforce projects from discovery through go-live, ideally on at least one multi-cloud program as a contributor
Comfortable discussing integration and data architecture beyond the CRM layer, with support from senior architects on the hardest calls
Good communicator, able to work directly with customer IT stakeholders and project teams
Practical experience using AI tools in daily work (e.G. Copilot/Agentforce-style coding assistants, ChatGPT/Claude for drafting, research or problem-solving)
Fluent in Spanish and English (Portuguese is a plus for our Iberia coverage)
Salesforce Platform Developer I certified, and working towards an Application Architect or System Architect certification;
at least one Cloud Consultant certification is a plus
Even Better If... Actively pursuing Salesforce Application Architect or System Architect certification
Exposure to Agentforce, Data Cloud, or Field Service Lightning
Background in software engineering, computer science, or a related technical discipline
Familiarity with CI/CD pipelines and version control (Git) applied to Salesforce programs
Curiosity about LLM APIs (OpenAI, Anthropic, etc.) and AI-augmented solutions




Some exposure to enterprise integration patterns and iPaaS platforms (MuleSoft, Dell Boomi)
Experience in regulated industries: financial services, energy, life sciences, or public sector
Familiarity with Veeva Systems (CRM or Vault) in Life Sciences contexts
Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
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📌 Technical Architect (Madrid)
🏢 Salesforce
📍 Madrid