French Speaking Customer Service Agent For Mercedes
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and BPO firm dedicated to connecting top-tier talent with world-class organizations. As a leader in European human capital solutions, we pride ourselves on facilitating exceptional career growth through our exclusive partnerships in the automotive sector.
Job Overview
We are currently scouting for a talented professional to join our team for a French Speaking Customer Service Agent For Mercedes position in Greece. This role offers an unparalleled opportunity to represent a luxury automotive leader, providing premium support to a general client base while enjoying the Mediterranean lifestyle through our sought-after French-speaking jobs.
Key Responsibilities
Act as the primary point of contact for Mercedes owners, providing professional guidance on vehicle features and technical queries
Manage high-quality inbound inquiries via phone, email, and chat, maintaining the prestigious image of the automotive brand




Assist clients with scheduling maintenance, service appointments, and resolving automotive-related concerns with precision
Maintain detailed case records within our CRM, ensuring data accuracy and compliance with automotive industry standards
Collaborate with international teams to optimize the customer experience for French-speaking market segments
Provide insightful feedback to the management team regarding customer trends and common automotive technical queries
Participate in ongoing product training to stay updated on the latest innovations and luxury car models from Mercedes
Requirements
Native or fluent French (spoken and written) is mandatory for this role
Strong proficiency in English to engage with our international corporate environment
Valid EU passport or a valid Greek work permit
Genuine interest in the automotive industry and a commitment to customer excellence
Excellent interpersonal skills and a soluti

📌 French Speaking Customer Service Agent For Mercedes (Zaragoza)
🏢 Mercier Consultancy MD
📍 Zaragoza