Back Office Scheduling and CAE (Barcelona)

Back Office Scheduling and CAE (Barcelona)

13 oct
|
ZwickRoell
|
Barcelona

13 oct

ZwickRoell

Barcelona

About ZwickRoell in Spain
If you enjoy organizing, coordinating, and making sure everything runs smoothly, this role is for you.
At ZwickRoell , a general leader in material testing solutions, we are looking for an Administrative Coordinator for Service Planning and Compliance (CAE/PRL) to support our Technical Service Department (SAT).
Your role will be key in technician scheduling, CAE/PRL documentation, and administrative support, ensuring that customer services are delivered efficiently and without issues.

Your responsibilities
Service Planning and Coordination
Plan and coordinate service orders and close technicians’ schedules. Communicate with customers regarding service visits, dates, and routes. Organize and track shipments of tools and equipment for service interventions. Documentation Management (PRL / CAE)

Prepare and manage Health & Safety and CAE documentation required for access to customer facilities. Work with CAE platforms such as e-coordina, CTAIMA, Gestiona, or similar systems.



Ensure compliance with customer and legal requirements before on-site service activities. Administrative Support to Technical Service
Prepare service intervention reports (activities, incidents, and results). Register and monitor time spent on each service activity. Manage document filing, internal coordination, and support in meetings. Track equipment warranties and recalibration deadlines, coordinating with factory and suppliers. Prepare spareparts quotations and orders, managing lead times and deliveries.
What we’re looking for
Proven experience in CAE management (mandatory). Professional level of Spanish (spoken and written). English level minimum B2 (communication with headquarters and international partners). Strong skills in office tools, CRM systems, and CAE platforms. High organizational skills, attention to detail, and ability to solve issues. Team-oriented mindset and strong communication skills. Own vehicle required (location with limited public transport acces

📌 Back Office Scheduling and CAE (Barcelona)
🏢 ZwickRoell
📍 Barcelona

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