Office Location: Remote Offices, Long Island, and New York City
Position Description: The Help Desk Engineer (HDE) is an experience IT support technician working in a service representative capactity for a variety of clients. The Help Desk Engineer is responsible for first-line technical support of client-facing technology, such as Microsoft Dynamics Applications, Citrix Applications, Productivity Software, Password Resets, etc. Additionally, the Help Desk Engineer ay provide light system adminsistration functions, such as creating/deleting users, managing groups, managing distribution lists and public folders, etc.
Requirements / Essential Duties
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- Ability to call on and word directly with C level executives in small to large size businesses.
- Provide first line end-user technical support via phone and email
- Provide light user
📌 Remote Help Desk Engineer (San Isidro)
🏢 New York Cloud Apps
📍 San Isidro
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