About the Role
We're looking for a Team Lead IT Operations to take charge of a small, hands-on infrastructure and operations team supporting our IT platforms and services. You'll inherit a running, established team where you will be stepping in, getting close to the technology and the people, and keeping operations running at a high standard while helping the team develop.
You'll work in an environment spanning both Linux and Windows, with hands-on Linux experience essential and Windows experience a strong plus. Cloud infrastructure runs primarily on AWS and Oracle Cloud Infrastructure (OCI). The team operates on-call coverage and works closely with our Germany-based operations team on shared technology and platforms.
What You'll Do
Lead, coach, and develop a team of 5–6 operations engineers, while remaining actively involved in the technical work. Coordinate the team's on-call rotation and work with our German Operations team to ensure effective 24/7 operational coverage.
Act as the senior technical and operational escalation point for complex infrastructure and major production incidents. Drive automation and standardization, reducing manual operational work through scripting, configuration management and Infrastructure-as-Code. Continuously improve monitoring, observability and alerting across our services and infrastructure. Coordinate closely with our Operations team in Germany on shared technology and cross-team alignment Own our cloud infrastructure operations, with a strong focus on AWS and OCI Drive service delivery against SLAs/KPIs: incident, request, problem, and change management Use incident and operational data to identify recurring problems, improve reliability and reduce operational toil. Maintain and improve operational documentation, runbooks, and standard operating procedures Champion compliance and security in daily operations — vulnerability management, incident response, business continuity, and disaster recovery Drive lifecycle management an
📌 Team Lead IT Operations (Madrid)
🏢 Infront
📍 Madrid
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