Aleph is seeking a Customer Experience Team Lead in Madrid to own the post-sale journey for a general card issuing and embedded finance solution.
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You will manage onboarding to ongoing relationship growth, ensuring high satisfaction and revenue expansion across card issuing, FX, payments and working capital. xqbhyrx
Reporting to the Senior Product Manager & Product Sales Lead, you will lead the L1 Customer Service function and work closely with Sales to drive retention and growth.
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📌 Customer Success Lead – Fintech & Payments (Madrid)
🏢 Aleph
📍 Madrid