Job Description

What you’ll do…
- Lead the night shift and oversee the night team tasks.
- You make sure our guest experience never flags, even at night Whatever's needed, you treat our guests as individuals, make them feel welcome and their stay special - the Hox way.
- Take care of our guests, which may include check in/check out, handling billing, making sure guest accounts and data are correct, and dealing with any requests and enquiries.
- Working with our Front Office Manager and the rest of the Hoxton team in setting selling strategies and ensuring maximum occupancy.
- Proactively keep an eye on all our public areas, working with our restaurant and security teams to make sure everything is running without a hitch, and handling any issues as and when they arise.

What we’re looking for…
- Individuals. You’re looking for a place where you can be you; no clones in suits here.
- Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
- You’re all about having a positive impact on the people you interact with,



leaving them with a memorable experience.
- You’re not precious. We leave our egos at the door and help get things done.
- You’re up for doing things differently and trying (almost) everything once.
- If we got stuck in a lift together, we’d have a good time and share a few laughs.
- You want to be part of a team that works hard, supports each other and has fun along the way.
- Most important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat.
- People who know you would likely describe you as ‘unflappable’; you’ve got plenty of experience dealing with different types of requests successfully.
- Previous experience as Night Manager within a 4* or 5* hotel property.
- Must be fluent in Spanish and English, Catalan and additional languages will be highly valuable.

Additional Information

Sus datos serán tratados p

📌 Night Manager (Barcelona)
🏢 The Hoxton
📍 Barcelona