The Role
Veeva is looking for an industry and customer expert that is driven to be hands-on to deliver solutions to connect sales, market, and medical. We are partnering with our cusotmers in the industry to set a strategic vision that brings an industry-first approach by delivering our customers technology landscape to the with the next-generation . You will be at the center of managing all customer-facing teams and coordinating closely with sales to optimize Veeva’s products and services to meet the customer's business needs and drive advancement opportunities for new product sales and product adoption. As the Global Program Manager, you will own customer success with intensity and lead as the services executive that partners deeply across Veeva teams including Product and Sales to bring the best of Veeva in benefit of the customer. This is a customer-facing role that will work from both customer site, home office, and offsite meetings.
What You'll Do




Service Delivery accountability for Veeva’s Commercial product line at one of our largest customers Deep partnership with customer leadership, IT, and business stakeholders to define deployment, governance, and transformation roadmap Establish post-deployment application management Support implementation proposals and services contract negotiation Coordinate Customer Success Manager activities to drive product value and adoption Coordinate Product Management and Product Support activities
Requirements
7+ years in large-scale program management within the Pharmaceutical Commercial space (Sales, Medical Affairs, Marketing) Consulting experience across multiple functional areas for enterprise pharma clients Track record of success leading diverse general teams to deliver large, complex technology implementations to deliver measurable business results Experience in technology strategy and roadmap development for large pharma customers Proven executive communication skills Ability to critically and objectively interpret an

📌 Global Program Manager (Barcelona)
🏢 Veeva Systems
📍 Barcelona