This job is with Kyndryl, an inclusive employer and a member of myGwork – the largest integral platform for the LGBTQ+ business community. At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. We are seeking an experienced IT Services and Outsourcing professional responsible for ensuring the successful delivery of services, leading the operational relationship with strategic clients, and driving contract profitability and evolution through effective management of teams, operations, and technology transformation.

Service Delivery & Operations

Responsible for the end-to-end delivery of IT services, ensuring SLA compliance, operational stability, security, risk management, and continuous service improvement.

Acts as a trusted advisor to the client, understands their business objectives, manages customer satisfaction, and contributes to

📌 Permanent Delivery Manager (Bilbao)
🏢 Kyndryl
📍 Bilbao