Experteer OverviewAs Senior UX Researcher at e DO, you will partner with Prime to connect evidence across Travel products and markets, shaping the member journey. You lead high-value, mixed-methods studies and translate findings into strategic guidance for Product Directors and executives. You’ll own the research roadmap across the Prime lifecycle and build scalable operations to accelerate evidence-based decisions. This role blends research leadership with cross-functional influence to improve acquisition, engagement and retention. Join a mission-driven team pioneering AI-powered, personalised travel pensaciones / Ventajas
- Manage the strategic Prime research roadmap across lifecycle stages (acquisition, onboarding, engagement, adoption, retention) and prioritize studies aligning with growth, revenue, and experience.
- Execute end-to-end generative, evaluative, and mixed-methods research and synthesize findings with behavioral data and evidence into actionable insights.




- Maintain an Evidence and Opportunity portfolio with source traceability and link research to execution and measurable results.
- Coordinate Prime research demand and cross-functional dependencies; map end-to-end journey and remove silos; balance resource and CRM constraints; establish delivery plans and escalations.
- Advise Product Directors and executives with clear, evidence-based recommendations; summarize trade-offs, risks, and limitations; regularly share priorities with leaders.
- Lead team-wide CRM participant recruitment, manage workflows, incentives, privacy and sampling policies; maintain central roadmap and cross-team recruitment alignment; monitor metrics to improve CRM operations.
- Build scalable Research Operations infrastructure (RACIs, SOPs, intake, templates); track metrics and define ownership with UR leadership and UXD Ops.
- Scale responsible AI workflows from planning to impact, prioritize AI use cases, set validation and privacy controls, pilot and scale AI-driven resear

📌 Senior Ux Researcher (Barcelona)
🏢 Edreams
📍 Barcelona