About the company Global University Systems (GUS) is one of the world's most dynamic, inclusive, and diverse education organisations. GUS is an international network of higher education institutions, brought together by a shared passion for accessible and industry-relevant qualifications. We deliver a wide variety of programmes, including bachelor's degree programmes, master's degree programmes, professional training, English Language training, and corporate & executive education.

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When someone chooses to study at one of our institutions, whether on campus in Europe, North America, Asia or even in their own home, they are joining a network of over 100,000 students worldwide. When you decide to work with GUS, you will be joining an industry leading, integral organisation that has a reach in over 150 different countries.

Primary Purpose The Operations

Manager plays a critical role in supporting international business development, institutional enrollment, and student recruitment efforts.

This position is responsible for optimizing operations, managing key accounts, and ensuring efficient execution of enrollment strategies. The role involves cross-functional collaboration with internal teams and external partners, ensuring alignment with organizational goals.

Specific Responsibilities

Work closely with Business Development Coordinators, Business Developers, and the Director of International Recruitment to streamline operations. Oversee project planning, execution, and process improvements to enhance efficiency.

Support the development and implementation of strategic initiatives for international recruitment.



Act as the primary liaison between recruitment teams and external partners. Manage incoming agent inquiries, ensuring seamless business relationships. Support agent and key account development, including handling escalations and problem-solving. Track and analyze KPIs, team targets, and performance metrics. Provide business-critical insights and strategic recommendations to senior leadership.

Maintain databases, ensuring accurate data collection and reporting. Identify gaps in recruitment, marketing, and partner engagement processes, recommending improvements. Support contract compliance policies and ensure adherence to internal procedures. Work cross-functionally to enhance operational systems and reporting structures. Coordinate strategic enrollment management initiatives across departments and teams.

Position Requirements

Proven experience in operations, business development, or project management.

Strong leadership and cross-functional collaboration skills. Ability to manage multiple projects in a fast-paced, global environment. Experience in international education, recruitment, or a related industry is a plus. Strong analytical skills, with experience in data reporting and performance metrics. Proficiency in Excel, Salesforce, and other CRM tools. Excellent communication, problem-solving, and relationship management abilities.

Ability to work effectively with senior leadership and executive teams. Other information Please note this position is only available on our Consultancy agreement. xugodme GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

📌 Operations manager (Arenas de Iguña)
🏢 Global University Systems
📍 Arenas de Iguña