Ingram Micro's Unified Support is seeking a Principal Support Engineer to lead high-impact incident resolution, guide platform enhancements, and drive seamless production transitions for global customers.
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You will partner with Product, Engineering, Operations and vendors, translating complex technical problems into actionable paths and shaping customer experiences across the xugodme lifecycle.
The role demands hands-on leadership, deep technical expertise, and the ability to own critical issues
📌 Senior global platform support engineer (Madrid)
🏢 Ingram Micro
📍 Madrid
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