Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies - breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list - all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.At the forefront of the general work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.Our teamHiring fraud is one of the fastest growing threats companies face, and we are the team stopping it. What we buildDeel Security protects companies from hiring fraud.



The roleWe are hiring a Fraud Product Operations Manager to own product operations and fraud operations for Deel Security and Background Checks. You will report to the Product Manager for Deel Security and work remotely within EMEA time zones.This role sits between fraud analysts, engineering, AI/ML, customer success and our clients. Triage them, reproduce them, route them to engineering and close the loop with whoever raised them.Invoicing and billing operations. Own usage tracking, invoicing inputs and billing accuracy for Deel Security and Background Checks, working with Finance.Own customer setup and configuration, vendor coordination and the processes that keep both products running.Set SLAs and quality targets, then hit them consistently as volume grows.Turn them into clear requirements for engineering and AI/ML, then confirm the fix worked in production.Define how we measure operations (escalation volume and resolution time, billing accuracy, review turnaround, decision accuracy, catch rate) and report on it to leadership and customers.You have run escalations, billing or other processes at scale, with SLAs, queues, QA and clear ownership.Comfort with data. You can pull and read your own numbers (SQL or similar) to find patterns and size problems.Nice to haveExperience with background checks, identity verification, KYC or hiring and employment fraudFamiliarity with deepfakes,



synthetic identities or AI-driven fraudTime in a product operations role, working closely with product managers and engineersExperience managing or mentoring analysts, or building an operations team from scratchA B2B SaaS or HR tech background with enterprise customersTotal RewardsOur workforce deserves fair and competitive pay that meets them where they are. For commercial roles with commission eligibility, this figure represents On-Target Earnings (OTE), inclusive of base salary and target commission.Salary ranges are quoted in USD as a consistent global reference. Some things you'll enjoyStock grant opportunities dependent on your role, employment status and locationAdditional perks and benefits based on your employment status and countryOptional flexible working office membership, with IWGAt Deel, we're an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations.This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Recruitment Privacy Policy.For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT

📌 Senior Product Operations Manager, Fraud (España)
🏢 Deel
📍 España