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Job Responsibilities:

The Partner Engagement Management Team is responsible for measuring, monitoring, and optimizing performance of suppliers within a particular set of languages. Performance includes, but is not limited to, on-time delivery, adherence to all client and project specific requirements, and defect-free deliverables. This Team is responsible for understanding customer capacity requirements as communicated by the Program Squads and liaising with Talent Procurement to ensure such capacity requirements can be met. As part of ensuring capacity,



the Supplier Performance Management Team will monitor supplier utilization and advise supplier selection to the Program Squads accordingly. (P3)MAIN DUTIES

The following is a non-exhaustive list of responsibilities and areas of ownership of Partner Engagement Manager:
• Through engagement with Program Squad, make data-driven decisions regarding the most suitable suppliers for a specific account and/or content specialty. Suitability may be based on quality, OTD, market / language strategy, capacity needs, content specialty, or client specific requirements.
• Lead communication and onboarding of suppliers to new client programs, ensuring availability and suitability for such work.
• Maintain supplier skilling as it pertains to clients / Pantheon (proprietary) programs.
• Monitor utilization to ensure supplier usage is in alignment with strategies as defined by Program Operations, Partner Success, and Language Operations. Engage with Program Squads should adjustment in resource usage be necessary.
• Communicate with an

📌 Partner Engagement Manager (Barcelona)
🏢 Welocalize
📍 Barcelona