Job Summary

We are seeking an experienced Digital Tools Governance & Portfolio Management Lead to oversee a integral portfolio of business-critical digital tools and applications, while acting as a key interface between business needs and digital solutions.
This role combines portfolio governance, business analysis, performance management, and transformation support. The successful candidate will work closely with business leaders, digital teams, analytics experts, cybersecurity specialists, and regional stakeholders to identify business needs, translate them into clear requirements and improvement opportunities, and ensure digital tools are effectively governed, compliant, and aligned with business transformation priorities.

Key Responsibilities

• Manage and optimize a global portfolio of digital tools and applications, ensuring data accuracy, governance compliance, performance visibility, and continuous improvement.
• Drive governance, compliance, cybersecurity, and risk management activities across business and technology teams.
• Act as a Business Analyst, gathering,



structuring, and translating business needs into clear business requirements, use cases, functional requirements, and improvement opportunities.
• Analyse existing business processes, user journeys, pain points, and gaps to identify opportunities for simplification, standardization, automation, and digitalization.
• Support prioritization and business-case development for digital initiatives based on business value, user impact, cost, risk, and strategic alignment.
• Develop and maintain KPIs, dashboards, and performance reporting, translating data into actionable business insights and recommendations.
• Facilitate workshops and working sessions with business and digital stakeholders to clarify requirements, align priorities, and support solution definition.
• Support digital transformation and enterprise integration initiatives, coordinating implementation, testing, readiness, and adoption activit

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