The SFMC Business Analyst / Operations Specialist will provide day-to-day operational and functional support to the SFMC Product Owner, ensuring campaign execution and stable operations across B2C, B2B2C and B2B activities in a complex multi-country environment.
Responsibilities include building and monitoring journeys/automations, audience preparation and segmentation, troubleshooting incidents and data/targeting/integration issues, supporting backlog/UAT/regression testing, and maintaining data quality and consent controls.
Fluent English and French are mandatory; Spanish is a plus.

Primary focus
Salesforce Marketing Cloud
•Journey Builder
•Automation Studio
•Email Studio
•Data Extensions
•Campaign execution
•Segmentation
•Audience management
•Incident management
•Troubleshooting
•UAT
•Regression testing
•Consent management

Must have




• 5+ years experience as Business Analyst, CRM, or Marketing Technology Consultant with operational delivery
• Hands-on Salesforce Marketing Cloud (SFMC)
• Journey Builder
• Automation Studio
• Email Studio
• Data Extensions
• Campaign and journey setup (segmentation, testing, deployment)
• Monitoring journeys and automations
• Troubleshooting campaign, data, targeting, and integration issues
• Incident/defect/operational request follow-up
• UAT and regression testing support
• Data quality controls
• Audience management and segmentation
• Consent management (opt-in/opt-out)
• Campaign monitoring
• Fluent English
• Fluent French

📌 SFMC Business Analyst (Barcelona)
🏢 Ubique Systems
📍 Barcelona