David Kennedy Recruitment is working with a specialist golf club rental company that helps travelling golfers enjoy their holidays without transporting their own equipment, and is seeking to onboard an Operations & Customer Service Coordinator to join their team in Palma de Mallorca.
This is a varied, hands-on position combining golf equipment preparation, rental coordination, customer service and local logistics, with full ownership of the day-to-day operation on the island.

Position: Operations & Customer Service Coordinator
Location: Palma de Mallorca, Spain
Model: On-site
Employment type: B2B contract

DUTIES AND RESPONSIBILITIES:
• Clean, inspect and prepare complete golf club sets for each rental booking

• Check every set contains the correct clubs, bags and accessories and is presented to a high standard

• Coordinate and carry out equipment deliveries and collections at agreed customer locations

• Manage reservations, scheduling, stock availability and equipment returns

• Respond professionally to customer enquiries, calls and emails, resolving issues promptly

• Track golf sets,



identify missing or damaged equipment and maintain accurate records

• Take ownership of the daily workflow, ensuring all orders are ready and delivered on time

• Help improve operational efficiency and the overall customer experience

REQUIREMENTS:
• Excellent spoken and written English

• Strong organisational and time-management skills

• Practical, hands-on approach, happy to clean, handle and transport golf equipment

• Confident dealing with customers and coordinating multiple daily bookings

• Good computer skills, including email and booking systems

• Reliable, punctual and comfortable working independently

• Full driving licence

• Based in Palma de Mallorca or within reasonable commuting distance

• Adaptable during busy golfing and holiday periods

• Comfortable working as a self-employed contractor, invoicing for services

Advantages
• Spanish language skills

• Kn

📌 Operations & Customer Service Coordinator – Golf Club Rentals (Llubí)
🏢 David Kennedy Recruitment
📍 Llubí