Senior Onboarding Consultant – Supplier Intelligence & Procurement
Department: Business Partner Transparency Delivery
Employment Type: Permanent - Full Time
Location: Madrid

Description
Department: Delivery – Onboarding
Employment Type: Permanent
Location: Munich or Madrid
Workplace type: Hybrid (3 days per week in office)

About osapiens

osapiens is one of the few real European SaaS stories: 2,500 customers, backed by BlackRock, Goldman Sachs, and Armira, AI-native operating model, and the platform of choice for sustainability, supply-chain transparency, and product compliance across Europe. We are headquartered in Mannheim with primary working hubs in Munich, Madrid, and Mannheim.

Why this role exists

We are replacing external implementation capacity with senior know-how that stays in the house. This role takes our large and complex Supplier Intelligence and Procurement customers live — on time, inside budget, and without the project quietly expanding.

You lead customers rather than serve them: you decide the sequence, push back on scope that does not serve the go-live,



and leave the team better than you found it.

Key Responsibilities

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Run complex onboardings end to end. Scoping, configuration, data integration, key-user training, go-live and a documented handover to Customer Success — for our largest and most complex accounts.

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Own effort and budget. Estimate realistically, stay inside the booked hours, and when you see overconsumption coming, trigger the follow-up sale with CS and Sales instead of quietly continuing to deliver.

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Make the next project cheaper. Build onboarding packages, checklists and self-service content (an eLearning instead of a session) for the standard use cases in your area, and use the Solution Expert's enablement material consistently.

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Coach the team. Review project plans and configurations from more junior consultants, step in on difficult customer situations, and give the feedback that feeds the skill matrix.

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Work with

📌 Senior Onboarding Consultant – Supplier Intelligence (Madrid)
🏢 osapiens
📍 Madrid