Job TitleDigital Assist (Concierge Desk) Representative (English / French / Italian / Spanish / Turkish - speaking) MI03

Inscríbase ahora, lea los detalles del trabajo desplazándose hacia abajo. Verifique que posee las habilidades necesarias antes de enviar una solicitud.
Job DescriptionAt Concentrix, we are hiring a Digital Assist (Concierge Desk) Representative to support partners within a integral Microsoft program. This is a dynamic role combining technical support, partner enablement, and marketing execution, where you will help partners remove blockers, adopt Microsoft solutions, and drive go-to-market success.
What You Will Do
- Manage and resolve partner support tickets across multiple domains
- Troubleshoot pre- and post-sales issues (deployment, licensing, imaging)




- Provide 1:1 coaching and guidance to partners
- Escalate complex cases to Microsoft internal teams
- Support Microsoft Authorized Refurbisher (MAR) partners
- Remove operational and commercial blockers
- Deliver monthly partner calls and communications
- Capture and share partner feedback for continuous improvement xqbhyrx
- Enable partners to adopt Microsoft marketing programs
- Package ready-to-use campaign materials
- Deliver campaign updates and performance insights
- Support partner marketing capability development

What You Will Deliver
- Ticket management and resolution within SLA (FRT

📌 Digital Assist (Benalmádena)
🏢 Concentrix
📍 Benalmádena