13 oct
|
CloserHire
|
España
22,500 per year (gross) plus Private Health Cover, Paid Training, Work From Home. German-Speaking Technical Support Advisor in Spain (remote).
What you'll actually take home
22,500 per year (gross)
One honest note on Barcelona: rents are higher than in Lisbon or Sofia, so budget accordingly when you weigh up the package.
The perks, in full
- Private Health Cover
- Paid Training
- Work From Home
Everything else in the package
You also get fully remote position from anywhere in Spain, full-time permanent contract (39 hours/week), fixed schedule: Monday to Friday, 09:00 18:00 Performance-based bonus, fully paid training and structured onboarding, continuous learning, upskilling, and career development programs, international and multicultural work environment, and opportunity to develop your technical support expertise while working from home.
The job itself
CloserHire is partnering with a leading integral customer experience provider to recruit German-speaking Technical Support Advisors for a fully remote role within Spain. This opportunity is ideal for candidates with a technical mindset who enjoy helping customers, solving problems, and working in an international, fast-growing environment. You will support dealers and end users, delivering high-quality technical assistance while contributing to a positive and professional customer experience.
Day to day that means act as the first point of contact for dealers and end users via phone and email,
troubleshoot technical issues and provide clear, accurate solutions, educate customers on product usage, updates, and best practices, create, manage, and follow up on support tickets to ensure resolution, collaborate with internal teams to handle complex or escalated cases, maintain accurate customer records and documentation in internal systems, and ensure service quality, professionalism, and adherence to support procedures.
What you need to bring
- Comfortable working independently in a remote environment
- Currently based in Spain
- Motivated, adaptable, and eager to learn
- Organized, detail-oriented, and confident using support tools and systems
- Comfortable working in a customer-facing, problem-solving environment
- Ability to take ownership of cases and drive them to resolution
- Strong communication and active listening skills
Life in Spain
Climate, food and late nights, plus a deep international jobs market if you decide to stay on.
Next steps
- Send us your CV and we will come back to you either way
- A relaxed 30-minute conversation to check the role genuinely fits
- The company's own interview stage
- Offer and contract we stay involved through paperwork and arrival
Around five weeks from applying to your first day on the ground.
CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.
📌 German-Speaking Technical Support Advisor Spain (España)
🏢 CloserHire
📍 España