French Speaking Customer Service Agent For Mercedes About Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment and BPO firm dedicated to connecting top-tier talent with world-class organizations. As a leader in European human capital solutions, we pride ourselves on facilitating exceptional career growth through our exclusive partnerships in the automotive sector.

Job Overview We are currently scouting for a talented professional to join our team for a French Speaking Customer Service Agent For Mercedes position in Greece. This role offers an unparalleled opportunity to represent a luxury automotive leader, providing premium support to a integral client base while enjoying the Mediterranean lifestyle through our sought-after French-speaking jobs.

Key Responsibilities

Act as the primary point of contact for Mercedes owners, providing professional guidance on vehicle features and technical queries

Manage high-quality inbound inquiries via phone, email, and chat, maintaining the prestigious image of the automotive brand

Assist clients with scheduling maintenance, service appointments, and resolving automotive-related concerns with precision

Maintain detailed case records within our CRM, ensuring data accuracy and compliance with automotive industry standards

Collaborate with international teams to optimize the customer experience for French-speaking market segments

Provide insightful feedback to the management team regarding customer trends and common automotive technical queries

Participate in ongoing product training to stay updated on the latest innovations and luxury car models from Mercedes

Requirements

Native or fluent French (spoken and written) is mandatory for this role





Strong proficiency in English to engage with our international corporate environment

Valid EU passport or a valid Greek work permit

Genuine interest in the automotive industry and a commitment to customer excellence

Excellent interpersonal skills and a solution-oriented mindset for challenging service scenarios

Availability to work in a dynamic, remote-first environment within Greece

Benefits What We Offer

Highly competitive monthly salary with 13th and 14th salary payouts per year

Comprehensive monthly performance bonus based on quality service targets

Fully paid relocation package including flight tickets, transfer, and initial hotel accommodation

Extensive, fully paid professional training program in the automotive field

Full private health insurance coverage

Career development paths within one of the largest automotive support networks in Greece

And Much More..

Life in Greece Embarking on one of our French-speaking jobs in Greece means more than just a career move; it is a lifestyle transformation. Greece offers a unique blend of vibrant city culture, thousands of years of history, and some of the most beautiful coastlines in the world. With over 300 days of sunshine, professionals living in Greece enjoy an exceptional quality of life that pairs perfectly with a rewarding professional journey.

Our relocation package ensures that your transition to working in Greece is seamless and stress-free. Whether you are indulging in world-class Mediterranean cuisine or exploring the historical landmarks that define Greece, you will find that this country provides the perfect balance between high-end professional development and personal relaxation. Discover why so many professionals choose to build their futures through the best jobs in Greece today.

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📌 French Speaking Customer Service Agent For Mercedes - Work Remote In Greece (Zaragoza)
🏢 Mercier Consultancy MD
📍 Zaragoza