Company Description

SPAIN FOR GROUPS DMC is a leading full-service provider of destination management and incoming services across Spain and the Iberian Peninsula, including the Balearic and Canary Islands. The company specializes in first-class services for MICE events and private tailor-made holiday packages for groups and upscale FIT clients. Based in Madrid, SPAIN FOR GROUPS DMC delivers customized itineraries with unique experiences and creative program ideas. Its experienced, multilingual project management team focuses on designing successful, memorable, and high-quality travel programs for international and domestic clients.

Role Description

The Office Manager is a full-time, on-site role located in Madrid, responsible for ensuring the smooth daily operation of the office. This role oversees office administration, manages office equipment and supplies, and coordinates internal and external communications. The Office Manager supports project managers and leadership with administrative assistance, scheduling, document preparation, and record-keeping. Daily tasks include handling incoming calls and emails, welcoming visitors, supporting customer service activities, and maintaining organized digital and physical filing systems.



The role also involves collaborating with vendors, monitoring office budgets and expenses, and contributing to process improvements that enhance efficiency and service quality.

Qualifications

- Strong Communication and Customer Service skills, with the ability to interact professionally with clients, partners, and colleagues.
- Proficiency in Office Administration and Administrative Assistance, including scheduling, document management, and basic budgeting.
- Hands-on experience with Office Equipment and standard office software (e.g., Microsoft Office or similar productivity tools).
- Excellent organizational skills, attention to detail, and the ability to manage multiple tasks and priorities in a fast-paced environment.
- Previous experience in office management or administrative roles, ideally within tourism, events, or hospitality sectors.
- Ability to work on-site in Madrid and collaborate effectively in a multicultural, multilingual team.
- Fluency in English and Spanish; additional European languages are an advantage.
- Relevant education in Business Administration, Tourism, Hospitality, or a related field is preferred.

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📌 Office manager (Comunidad de Madrid)
🏢 SPAIN FOR GROUPS DMC
📍 Comunidad de Madrid