Minor Hotels - Southern Europe is seeking a Training Specialist in Madrid to lead onboarding and training for the Reservations Department. You will guide new agents through company introduction, systems, and call flow, ensuring a smooth transition into the team.
The role requires delivering SAP and Evolution system training, managing group activities, and providing ongoing support to improve training processes. On-site work and a performance-based commission are included.
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📌 Reservations training lead — on-site & onboarding (Comunidad de Madrid)
🏢 Hospitaliti
📍 Comunidad de Madrid
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