As a Business Operations Analyst, reporting to the Area Head, you will transform financial, commercial, and operational data into insights that drive business performance and support decision-making across our destinations.

By bringing people, technology, and business expertise together, we create clarity and confidence in decision-making, turning data into insights and insights into action to drive sustainable growth. You will play a key role in making this happen.

Key Responsibilities
- Analyze financial, commercial, and operational performance across business lines.
- Develop and monitor KPIs, identifying risks, opportunities, and improvement areas.
- Provide financial and operational guidance from a Profit & Loss perspective.
- Collaborate with Commercial, Finance, Operations, and Business Intelligence teams.
- Support budgeting, forecasting, and strategic planning processes.
- Promote data quality, process understanding, and continuous improvement.

Why You'll Love Working With Us




- Competitive salary aligned with your experience and expertise.
- Stable, long-term career opportunity with clear growth and development prospects.
- Dynamic and international work environment within a diverse, hands-on, solution-oriented, and non-hierarchical organization.
- Exposure to senior stakeholders and strategic business decisions.
- Opportunity to work at the intersection of finance, operations, data, and AI.

Requirements:
- Bachelor's degree in Business Administration, Finance, Tourism Management, or a related field.
- Minimum 3 years of experience in business analysis, controlling, or a similar role within the tourism industry.
- Advanced knowledge of Excel and Power BI.
- Excellent English skills, both written and spoken. Spanish is highly valued.
- Strong communication, teamwork, and stakeholder management skills.
- Ability to work in a fast-paced, multicultural environment

📌 Business Operations Analyst (Palma)
🏢 MTS GLOBE 4 SERVICES
📍 Palma