About the roleAs part of its Strategic Plan, Spendesk decided to addresscustomer growththrough two different teams within the Sales Department:Business Development : Responsible foracquiringnew customersAccount Management : Responsible forgrowinganddevelopingexisting customersAs an Account Manager, you’ll report directly to our Head of Account Management. It’s an opportunity to play apivotal rolein driving business growth bynurturingandexpandingrelationshipswith ourexisting customers. You’ll manage a large portfolio with the goal of driving expansion through upsell, cross-sell, and contract negotiation.Key ResponsibilitiesYou willown a dedicated portfolioof Customers with the responsibility ofdevelopingit through proactive territory plans.You willhuntfor opportunities forupsellandcross-sellby maintaining a high level of touch points through outbound and inbound activities.You willunderstand client needs ,business objectives, andchallengesto effectively position ourproducts/servicesYou will be responsible, for those customers,
for theentire sales cycle from potential identification to closing: Qualification > Discovery > Technical Validation > Commercial proposal > Signature.You willunderstand the customer ecosystem(third party providers, software solutions used) to identify business opportunities.You will maintainaccurate recordsof client interactions, transactions, and progress usingCRMsoftware.Youwill work closelywith a dedicated team of Customer Success Managers ensuring the achievement of all key metrics related to customer growth, retention and Spendesk product usage growth. You will collaborate with Product, Marketing, Customer Success and Strategic Partnerships by providing customer feedback to drive product innovation.What’ll give you an edge in this roleminimum 1 year ofsales experiencein any industry: Our onboarding is designed to help you thrive in the Spendesk worldstrongsales instincts, demonstratedassertivenessand a strong track-record of hitting and e
📌 Account Manager (Madrid)
🏢 Spendesk
📍 Madrid
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