We are a $13+ billion general technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products.
HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. We’ve always approached our work with an idea-first attitude because every one of our accomplishments —no matter how big or small —can be traced back to an idea’s single spark.
It’s that spark —that inner drive —that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled.
Location - Remote role in Europe
If required can travel 1- 2 days from office
Job Description
Provide L3 support for CyberArk components (Vault, PVWA, CPM, PSM, PSMP, PTA, CCP).
Troubleshoot complex issues and perform root cause analysis.
Manage CyberArk upgrades, patching, backup, DR, and platform maintenance.
Onboard privileged, service, and application accounts.
Configure Safes, Platforms, CPM policies, and PSM connection components.
Develop automation and reporting using PowerShell and CyberArk APIs.
Develop & troubleshooting of PSM Connecters and CPM Plugins, and custom platforms for CyberArk.
Support audits,



compliance requirements, and PAM Project governance initiatives.
Collaborate with infrastructure, security, and application teams.
Own critical incidents through resolution, coordinate technical recovery, and provide clear stakeholder updates.
Lead problem management by identifying recurring failures, documenting root causes, and implementing permanent corrective actions.
Monitor platform health, service availability, capacity, replication, certificates, scheduled jobs, and infrastructure dependencies.
Plan and execute high-availability and disaster-recovery tests, validate failover procedures, and maintain recovery runbooks.
Review CyberArk architecture and configuration changes for security, scalability, performance, and operational supportability.
Implement and validate security hardening, access controls, authentication integrations, credential-management policies, and session-monitoring controls.
Integrate PAM services with Active Directory, LDAP, SIEM, ITSM, MFA, SSO, PKI, cloud platforms, and enterprise monitoring tools.
Mandatory to have:
Develop & troubleshooting of PSM Connecters and CPM Plugins, and custom platforms for CyberArk.
Knowledge to working with CI/CD, Cloud concepts.
Required Skills
8+ years of experience in privileged access management, including strong hands-on CyberArk PAM administration, engineering, and L3 production support.
Advanced expertise in Digital Vault, PVWA, CPM, PSM, PSMP, PTA, Credential Provider/CCP, Safes, Platforms,

📌 Cyberark Pam Engineer (Cáñar)
🏢 Hcl Technologies
📍 Cáñar