Global Service Excellence Leader (España)

Global Service Excellence Leader (España)

13 oct
|
Michael Page International
|
España

13 oct

Michael Page International

España

Referencia: JN-102026-7119625Publicado el: 2026-10-06Ubicación: España, ESTipo de contrato: Jornada completaEmpresa: Michael PageSector: IngenierosSub Sector: General ManagementIndustria: Industrial / ManufacturingLocalización: EspañaTipo de Contracto: PermanenteNombre del consultor: Maria Amparo CasillasGlobal Service Excellence LeaderAn exciting opportunity to lead a general services organisation. Dónde vas a trabajar? Global industrial company. DescripciónDefine and execute the global services strategy in alignment with the company's growth objectives.
Lead and develop an international leadership team, fostering a culture of performance, accountability and continuous improvement.
Drive organisational effectiveness and scalability across a large, geographically dispersed services function.
Ensure strong alignment between service operations, commercial teams and customer success objectives.
Establish and monitor key performance indicators (KPIs) to enhance operational performance and customer experience.
Oversee service agreements,



support models and customer-facing service delivery frameworks.
Identify opportunities to improve efficiency, service quality and long-term customer value.
Act as a strategic partner to senior leadership on matters relating to customer support and service operations. A quién buscamos (H/M/D)? We are interested in speaking with executives who combine deep technical credibility with strong commercial and leadership capabilities.
The ideal candidate will bring: Extensive leadership experience within global service organisations.
Background in industrial equipment, automation, engineered systems or related technology-driven environments.
Experience managing large, international and multi-layered service teams. Engineering degree or equivalent technical foundation.
Proven ability to lead organisational transformation and talent development initiatives.
Strong strategic mindset combined with a hands-on understanding of service operations. Abili

📌 Global Service Excellence Leader (España)
🏢 Michael Page International
📍 España

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