The Customer Success Specialist drives retention, renewals, and expansion across UL Solutions' renewable digital software portfolio, including Openwind, Windnavigator, Windographer, HOMER Front, the Renewable Asset Monitoring Platform (RAMP), and wind resource data.
Working with Customer Success, Sales, and subject matter experts, this role serves as a trusted customer advocate, manages competing priorities in a high-volume environment, and supports sustainable customer relationships and recurring revenue growth. A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth.
The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate,



launch new products and services, navigate integral markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
Required:
Bachelor's degree or equivalent relevant experience.
Excellent written, verbal, presentation, relationship-management, and organizational skills; strong English proficiency is required.
Analytical, detail-oriented approach with the ability to manage multiple priorities in a deadline-driven environment. Proficiency in Microsoft Office, including Excel, and experience using CRM software.
Preferred:
One to two years of experience in renewals, sales, account management, customer success, sales operations, or a related customer-facing B2B software role.
Working knowledge of SaaS business models, including annual recurring revenue, subscriptions, pricing, discounts, and contract terms.
Experience with quoting, forecasting, contract man

📌 Customer Success Specialist, Renewable Energy Software (Madrid)
🏢 Ul
📍 Madrid