Vinted Go is seeking a results-oriented BPO Manager to own our outsourced partner network across multiple countries. You will lead onboarding, day-to-day management, escalations and offboarding, ensuring high performance and governance aligned with the acquisition team. You'll manage budgets, track KPIs/SLAs, build dashboards, and drive cost optimization without compromising quality. Fluent English and cross‐border collaboration across time zones and cultures are essential in this high‐ownership